Privacy Policy

Last Updated: January 28, 2025

Effective Date: January 28, 2025

Data Controller: NOX COMMERCIAL BROKERS L.L.C.

License No.: 1045036

Registration No.: 1886353

1. Introduction

Nox Commercial, operating as NOX COMMERCIAL BROKERS L.L.C. ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website noxcommercial.com and use our intermediary platform services.

We operate in compliance with UAE Federal Law No. 2 of 2019 (UAE Data Protection Law) and other applicable UAE regulations. By using our website and services, you consent to the data practices described in this policy.

2. Company Information

Legal Entity: NOX COMMERCIAL BROKERS L.L.C.

License No.: 1045036

Commercial Registration No.: 1886353

Membership No.: 393722

Registered Address: 26th Floor, i-Rise Tower, Barsha Heights, Dubai, UAE

Regulatory Authority: Department of Economic Development (DED), Dubai

Legal Status: Limited Liability Company - Single Owner (LLC - SO)

3. Information We Collect

As an intermediary platform, we collect minimal personal data necessary to provide our services:

3.1 Personal Information

• Contact Information: Name, email address, phone number (when you submit inquiry forms)
• Business Information: Company name, business type, commodity interests (if you register for our platform)
• Communication Data: Messages sent through our contact forms or email

3.2 Technical Information

• Usage Data: IP address, browser type, device information, pages visited
• Cookies: Essential cookies for website functionality (see our Cookie Policy for details)
• Analytics: Aggregated, anonymized website usage statistics

4. How We Use Your Information

We use your personal information solely for the following purposes:

• To respond to your inquiries and provide customer support
• To facilitate connections between buyers and sellers on our platform
• To send you newsletters or marketing communications (only with your consent)
• To improve our website and services
• To comply with legal obligations and regulatory requirements
• To prevent fraud and ensure platform security

5. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information through forms or subscribe to newsletters
• Legitimate Interest: To operate our intermediary platform and provide services
• Legal Obligation: To comply with UAE commercial and data protection laws
• Contract Performance: To fulfill our obligations as an intermediary service provider

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website (hosting, analytics) under strict confidentiality agreements
• Business Connections: With verified buyers or sellers on our platform when facilitating trade connections (with your explicit consent)
• Legal Requirements: When required by UAE law, court orders, or regulatory authorities
• Business Transfers: In connection with any merger, sale, or transfer of assets (with notice to users)

7. Data Storage and Security

Storage Location: Your data is primarily stored on servers located in the UAE. Some technical data may be processed by international service providers (e.g., website hosting) with appropriate safeguards.

Security Measures: We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/SSL)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations (UAE law may require retention of certain records)
• Resolve disputes and enforce agreements

Retention Periods:

• Contact form submissions: 2 years or until you request deletion
• Newsletter subscriptions: Until you unsubscribe
• Platform user data: For the duration of your account plus 7 years for legal compliance
• Website analytics: Aggregated and anonymized data retained indefinitely

9. Your Rights Under UAE Law

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Object: Object to processing of your data for certain purposes
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at dpo@noxcommercial.com.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.

11. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We use the following third-party services:

• Website Hosting: Netlify (data processing in compliance with their privacy policy)
• Fonts: Google Fonts (may collect technical data)
• Icons: Font Awesome (via CDN)
• Analytics: May use website analytics tools (aggregated, anonymized data only)

12. International Data Transfers

Your data is primarily processed and stored in the UAE. If we transfer data outside the UAE, we ensure appropriate safeguards are in place to protect your data in accordance with UAE data protection laws.

13. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification (if you have provided your email)
• Displaying a notice on our website

Your continued use of our website after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:

16. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, specifically:

• UAE Federal Law No. 2 of 2019 (UAE Data Protection Law)
• UAE Federal Law No. 5 of 1985 (UAE Commercial Companies Law)
• Dubai Department of Economic Development regulations

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Back to Home Terms of Service